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Joined: Mar 2005
Posts: 588
Moderator-Mobil Phones, Computers
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Moderator-Mobil Phones, Computers
Joined: Mar 2005
Posts: 588 |
I'm having an issue forwarding a hunt group to VM. Someone deleted this hunt group and I cant figure out how it was setup to begin with. We have some DID numbers that are set in system speed dial to ring to a hunt group. The hunt group is 3599 and we have a mailbox 3599. The way it was setup was all calls to this DID number would ring to the mailbox which is an auto attendant. I cant for the life of me get the hunt group to ring directly to VM. I can add a station member and have it forward to VM and get to the auto attendant but I cant add the VM hunt group or any of the VM ports to the 3599 hunt group. I know I'm missing something simple here but my knowledge on this system is somewhat limited. Help!! :confused:
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Joined: Jul 2003
Posts: 1,136 Likes: 1
Member
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Member
Joined: Jul 2003
Posts: 1,136 Likes: 1 |
Create hunt group with no members. Call reroute always that number to VM.
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Joined: Mar 2005
Posts: 588
Moderator-Mobil Phones, Computers
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Moderator-Mobil Phones, Computers
Joined: Mar 2005
Posts: 588 |
I ended up adding 3599 to the telephone directory first and then I was able to call reroute always to the VM. Thanks!! :toast:
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