|
|
|
|
Joined: Jul 2004
Posts: 87
Member
|
|
Member
Joined: Jul 2004
Posts: 87 |
My customer had some networking issues looked into last week, and after the IT guy left, the customer's inbound caller ID changed for all callers. The users used to be able to have the name along with a telephone number appear in their display, now there is only the phone number, or in the case of a cell call, "wireless caller" is now displayed.
Any ideas?
I've asked the customer to contact the IT guy and get a detailed description of what he did.
They don't have access to the Mitel, so that much I was able to rule out.
Thanks in advance.
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Aug 2005
Posts: 2,125
Member
|
|
Member
Joined: Aug 2005
Posts: 2,125 |
Describe your incoming voice line. Is it VoIP, by any chance? Or do you per chance share your T-1/PRI between voice and data?
|
|
|
|
Forums84
Topics94,513
Posts639,939
Members49,844
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
123
guests, and
46
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
