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Joined: Mar 2010
Posts: 48
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Member
Joined: Mar 2010
Posts: 48 |
All,
I am having an issue bay 2 on our node 4 HX. This bay houses a T1/E1/PRI card that has an outside T1 coming into it (confirmed with service provider that the circuit was up and running) as well as a connection back to a T1/E1/PRI card on our legacy Intertel node. The T1/E1/PRI on the legacy node is in a red alarm state. I swapped the legacy T1/E1 out for a known good one and still had the issue. I noticed on the HX display that dt1_2_ex attempts to start every minute or so. During this time the link lights on bay 2 light up but then cut off when dt1_2_ex fails to start. Here is a log I pulled from dt1_app_2. I was hoping someone could provide some insight on this before I call a vendor out.
07:53:56] dt1_app[INFO]: Loading Dual T1/E1/PRI firmware...
CF initPC 0x10000400, CF initSP 0x10001400
CF uP Status 0x0
[23Jul12 07:54:00] dt1_app[INFO]: Finished loading firmware.
[23Jul12 07:54:00] dt1_app[INFO]: Hardware revision: 0x03.
[23Jul12 07:54:00] dt1_app[INFO]: FPGA revision: 0x02.
[23Jul12 07:54:00] dt1_app[INFO]: DPR: Started...
[23Jul12 07:54:00] dt1_app[INFO]: Software Watchdog Thread: Started.
[23Jul12 07:54:18] dt1_app[INFO]: Software Watchdog Warning: The response to the ping is delayed (current time 1343044458, last ping 1343044455)
[23Jul12 07:54:30] dt1_app[ERR]: Software Watchdog Error: Timed out waiting for a response to the ping, quitting... (current time 1343044470, last ping 1343044455)
[23Jul12 07:54:30] dt1_app[ERR]: Software Watchdog Error: Watchdog resetting the Dual T1/E1/PRI application...
[23Jul12 07:54:30] dt1_app[CRIT]: Software Watchdog Reset
[23Jul12 07:54:30] dt1_app
Thanks in advance for any help!
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Joined: Aug 2005
Posts: 2,125
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Joined: Aug 2005
Posts: 2,125 |
What type of Bay Control Card?
A call to your vendor is likely in order.
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Joined: Jul 2003
Posts: 1,136 Likes: 1
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Joined: Jul 2003
Posts: 1,136 Likes: 1 |
It's a 5000 system. Id verify cabling and use a loop-back
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