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#116135 09/09/03 10:53 AM
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Have this Onyx system that we are trying to connect a MOH device to I see in the manual we have to put it on a line port, but also requires programming of that port. Can programming be done over the phone or do you need to connect via laptop? Please advise.

Thanks

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#116136 09/09/03 11:14 AM
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I think you can only program the 3 & 4 by terminal only. I know on the VS you can do either way if there is a serial port. I have only programmed the 4 with a terminal.


Tip and ring, the work of the devil!
#116137 09/09/03 01:16 PM
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DTMF, that info is for the VS. You can program any co port on the IV to be MOH


Tip and ring, the work of the devil!
#116138 09/09/03 01:59 PM
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A6,
I didn't read his post right and was thinking of a VS, Then I read it again and saw that he was talking about a 4, and you are right you can use any CO port, and they can only be programmed with a laptop or pc.

Keeping me on my toes aren't ya. [Linked Image from sundance-communications.com]


Russ runs a local service and private tech center.

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#116139 09/09/03 02:07 PM
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The Onyx 3 or 4 can only be programmed via a laptop or dumb terminal. Any CO port can be programmed as MOH. Through QM programming tell the system the line port for MOH and connect your input and test.

#116140 09/10/03 02:31 AM
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Any tricks I need to get into the system. The manual doesn't show a password.

#116141 09/10/03 02:01 PM
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Actually the manual does have passwords in it. Depending on the manual, it's on page 375. In the section, "Before Programming - Introduction" In the "Entering an Access Code" header.

If you still have issues, email me.


Tip and ring, the work of the devil!
#116142 09/11/03 07:13 AM
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Great let me look at that page...be right back.

#116143 09/11/03 07:16 AM
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Great -

It was on the bottom of the page. Thanks for the help I will go out and try it.

Thanks Again.


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