web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#116670 01/20/05 07:37 AM
Joined: Nov 2004
Posts: 23
Member
Member
Offline
Joined: Nov 2004
Posts: 23
I need to re record the message that gives the list of people and thier extensions. How do i do that? i cant find anything in the manual. I only found Voice announce unit stuff and that doesnt seem to be it.

We have our regular greeting message and it gives you the option to press 2 for a list of employees and thier extensions. This is what i need to change.

i realy need to do this ASAP, thnx


Nitsuko 384i using NVM2002
Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Sep 2004
Posts: 4,220
Likes: 2
Member
*****
Member
*****
Offline
Joined: Sep 2004
Posts: 4,220
Likes: 2
Are you talking about dial by name directory? If you are you simply access the DAT (Dial Action Table) and put either DIRL (Last name) or DIRF (First Name). The Info on it is gathered from either the user imputting the digits on a mailbox setup OR the names you type into the name fields on the mailboxes.

Joined: Nov 2004
Posts: 23
Member
Member
Offline
Joined: Nov 2004
Posts: 23
Im talking about: when someone calls the office they hear a greating that lets them chose "2" to hear a list of employees and thier extension number. We have lots of new ppl so i need to change that listing. I have to find out how to record a new message for that part.

also this is on a 384i system.

------------------


Nitsuko 384i using NVM2002
Joined: Sep 2004
Posts: 4,220
Likes: 2
Member
*****
Member
*****
Offline
Joined: Sep 2004
Posts: 4,220
Likes: 2
I am assuming you have an nvm. Apparently they have other call routing mailboxes set up. This is a tad tricky in the nvm. You have to have a DAT setup for the call routing mailbox you are using for this recording.

Usually these are setup as 811-816 or so but can be any number. Easiest way to find out is to goto the AST Aswering Scheldule Table and see what Call routing mailbox is being used and follow it from there. This voicemail isn't that hard if you have any voicemail experience to hollow. You can always type H for help to getthe syntax correct.

You may need to read the manual a tad.


Link Copied to Clipboard
Newest Topics
NEC IP Phones
by juno - 04/04/25 09:05 AM
NEC IP phones rebooting
by jpet621 - 04/03/25 03:03 PM
SV9100 store hours mailbox
by muddybl - 04/03/25 02:10 PM
Samsung Os 7400 Pri Caller Id No Info
by John807 - 04/02/25 06:19 PM
Forum Statistics
Forums84
Topics94,512
Posts639,934
Members49,844
Most Online5,661
May 23rd, 2018
Newest Members
yeloshak, ty3995, Sippy, sersmith, Taddeo
49,844 Registered Users
Top Posters(30 Days)
Toner 8
Taddeo 5
dexman 3
DeanB 2
Who's Online Now
1 members (justbill), 135 guests, and 43 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998 - 2025
Powered by UBB.threads™ PHP Forum Software 8.0.0