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Joined: Aug 2003
Posts: 39
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Joined: Aug 2003
Posts: 39 |
I a customer whos system went down and whan trying to reprogram a new one they say that they use to press there loop key and dial there number without pressing the centrex digit 8 anyone know how this is programed?
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Joined: Oct 2004
Posts: 1,492
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Joined: Oct 2004
Posts: 1,492 |
maybe try programming a speed dial as a trunk group access code then a pause then a 8 and put it on a button
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Joined: Sep 2003
Posts: 70
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Joined: Sep 2003
Posts: 70 |
It sounds like you need to set up ARS programming. The programming is under GA, QL, E3, E8, QW, QX. I suggest a manual to guide you through this or a tech familiar with this product.
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Joined: Sep 2004
Posts: 4,220 Likes: 2
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Joined: Sep 2004
Posts: 4,220 Likes: 2 |
I always have the customer sign a waiver stating we are not resposible for "hung" lines due to this. Anytime you use regular POTS you are going to see this at some point.
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