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Joined: Mar 2005
Posts: 51
Member
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OP
Member
Joined: Mar 2005
Posts: 51 |
COL 5 has reappeared. Ext 301 thru 307 are working OK. 301 and 306 are display tels. 302 thru 305 and 307 are digital single line. They still need to dial "9,9" to access an outside line.
Ext. 308 thru 324 and 341 up (digital single line) have no dial tone at all. (325 thru 340 are 2500 type s/l circuits.)
309 is a display tel and shows "system start up in progress".
Thanks for your help,
JE
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Joined: Mar 2005
Posts: 51
Member
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OP
Member
Joined: Mar 2005
Posts: 51 |
Ahem, all's well that ends well.
Contacted a fellow phone dawg nearby and I'm
handing off to him. He serviced this actual system and moved it once or twice.
With one program number, he helped me cure the stations not coming up, and with one
more, not in the manual, but contained in release notes to dealers, I cured the "9,9"
requirement for single line digital users.
Better he spend an hour than I spend another full day fooling around and spinning my
wheels and making mistakes. It's the better customer service as I see it.
Thanks to all you phone guys out there who care about our work.
Thanks for your help,
JE
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