sundance-communications.com/forum Forums Other TDM Phone Systems Nitsuko-Tie Telephones & Systems Onyx VS

quick question. I know enough to be dangerous, I have a cust. with an old VS 3 cab, 6 station cards. There are a lot of vacant ports that I can't get to come up. Phone flashes but thats it, I pull up a report and thse ports show as dead (even with a phone plugged into it) am I missing something (turn on a port) or do I need to swap out cards?

Bill

Try programming phone type and see if it comes up.

double checked the phone type and they are the same as all the rest, card came in today so I will post if fixes.

well I replaced the the card, no go. Same ports are dead, When I plugged a phone into it all lites come on and you can hear paging and ringing over the phones, but no buttons work. Once again I ask am I missing something. I have about 20 ports like this raqndomly dispersed throughout the system.
BTW I double checked the ribbon cables on this as well and all are seated OK.
Time for a new ASPIRE?

Bill
Try reprogramming the phone after it is installed on the port. Something I remember from way back when was you cant preprogram with a phone in place.

Where the hell is A6 when you need him?

Try disconnecting the 2nd and 3rd cabinets and connect an 88363 or equivalent diplay phone to port 00.
I have had several onyx aux/slave cards to go bad and flake out the whole system.

Hope this helps.