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Joined: Sep 2005
Posts: 690
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Member
Joined: Sep 2005
Posts: 690 |
Have a customer with a DS01 system and a NVM 202 mail. They have been using the AA only during the night ( by pressing DND on extension 300 ) and letting the phone ring durring the day. They would now like it to ring live during the day mode but have the AA pick up after a certain number of rings. Probably 4-5 rings. I can't see how to do this. They are holding onto this system for dear life, it's over 10 years old and they are looking for some help. I appreciate any support given. Thanks in advance. If the answer is too technical for the open forum please send it in a PM Thanks.
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Joined: Jan 2004
Posts: 6,648
RIP Moderator-Nisuko-Tie, General
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RIP Moderator-Nisuko-Tie, General
Joined: Jan 2004
Posts: 6,648 |
its been a quite while IIRC you need a Aux card to do that
if nobody responds Ill dig out the manual later
Skip
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Serving SW and West central Fl since 1984
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Joined: Sep 2005
Posts: 690
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Joined: Sep 2005
Posts: 690 |
The system does have an Aux card in it. The voicemail is running off of an OPX card which you probably know. Thanks for the response Skip.
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Joined: Sep 2005
Posts: 690
Member
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Member
Joined: Sep 2005
Posts: 690 |
Any ideas? I need to give this customer a call and let them know ya or nay. I have the manual but can't seem to find a way to accomplish this.
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Joined: Jan 2004
Posts: 6,648
RIP Moderator-Nisuko-Tie, General
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RIP Moderator-Nisuko-Tie, General
Joined: Jan 2004
Posts: 6,648 |
what your looking for is called overflow to voice messaging and it requires aux 2.0 or higher
Skip
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Serving SW and West central Fl since 1984
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