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Joined: Jun 2004
Posts: 100
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Joined: Jun 2004
Posts: 100 |
One digital phone on the system; Intermittently all three C.O. LED's will light and no one is on the line. Line is unusable - customer has to reset system to clear problem. Where do I look first? Possible bad trunk card?
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Joined: Jun 2004
Posts: 1,367
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are the trunks only unavailable from that phone but available from other phones?
Try deleting those buttons, then rereating them.
doet the force trunk diconnect code work?
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Joined: Jun 2004
Posts: 100
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Joined: Jun 2004
Posts: 100 |
have not tried either - what is that disconnect code?
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Joined: Jan 2004
Posts: 6,648
RIP Moderator-Nisuko-Tie, General
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RIP Moderator-Nisuko-Tie, General
Joined: Jan 2004
Posts: 6,648 |
have you swapped the phone out with a known good one ?
changed ports ?
Skip
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Serving SW and West central Fl since 1984
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Joined: Mar 2006
Posts: 193
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Joined: Mar 2006
Posts: 193 |
Disconnect code is: Press the busy line and *3
Chris
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Joined: Jun 2004
Posts: 1,367
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Member
Joined: Jun 2004
Posts: 1,367 |
must have COS enabled for that code to work though
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