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Joined: Oct 2008
Posts: 15
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Member
Joined: Oct 2008
Posts: 15 |
Hey all - my scenario is as such:
Nitsuko system (DXE). 4 Basic Rate Lines. Trunk six is assigned 2 a different internal company and will have to answer calls accordingly (ie. acme blinds instead of ace concrete). I have named the trunk so that when it rings on the switch its identified on the screen as acme blinds. I have programmed the outgoing clip to be that of the trunk number we have assigned to acme blinds. So far....all works fine.
My problem is this, if my receptionist is not on any call, and I ring the acme blinds number, her phone will ring and display hat the call is for acme blinds - but the flashing LED is the Line 1 (trunk 1) key. This is fine if she is not on a call but a problem if she is. How can I get a call to trunk six to light the Line 6 key so that everyone will know that a call is coming in for acme blinds?? I have used 1806 and 0924 but I must be missing something!
Any help greatly apreciated.
Kind regards
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Joined: Aug 2009
Posts: 32
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Joined: Aug 2009
Posts: 32 |
Are your trunks assinged as DID?
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