|
|
Joined: Jul 2001
Posts: 1,985
Moderator-Mitel, NEC, Vodavi
|
OP
Moderator-Mitel, NEC, Vodavi
Joined: Jul 2001
Posts: 1,985 |
I just added a phone to a norstar ics and assigned incomming ringing to that phone (multipl phones ring on incomming calls). No calls are handled by auto att. at any time, and at night the main number is forwarded to an answering service. My problem now is that when calls come in and ring more than 4 times thay are answered by the mailbox of the phone I just added. I checked all the settings I could think of, but can't find the cause of the problem. All calls should just ring untill answered, and it works fine when I remove line ringing from the problem phone. Any ideas would be great. Thanks in advance. And I thought I knew this system pretty well, but then things like this come up & humble me.
|
|
|
Nortel Phone System Service in Canada
Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.
|
|
|
Joined: Mar 2001
Posts: 577
Member
|
Member
Joined: Mar 2001
Posts: 577 |
Remove call forward busy and call forward no answer....call forward no answer may be the only one assigned.
|
|
|
Forums84
Topics94,284
Posts638,772
Members49,765
|
Most Online5,661 May 23rd, 2018
|
|
0 members (),
110
guests, and
322
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|