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Joined: Jan 2002
Posts: 25
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Joined: Jan 2002
Posts: 25 |
Customer complaining when call is parked from att M7324 with cap module, if more than two more calls come in system drops parked call ???? What would cause this We have T-1 with lines 1-10 appear&ring to this set as primary.
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Joined: Apr 2002
Posts: 1,101
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Joined: Apr 2002
Posts: 1,101 |
I would make sure you had two ICM keys. why do you have lines ring-&-appeare on phone?
Has Telco partioned so each channel is one line?
If all else fails, use a BFH.
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Joined: Jan 2002
Posts: 25
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Joined: Jan 2002
Posts: 25 |
The customer has a recepionist with a M7324 and a Cap module lines 1-11 to her set only She then distrbutes the calls to other sets as needed, This is a T-1 with 10 numbers ported to a circular trk grp, calls come in random over the channels each set has 2 ICM Buttons assigned to line pool A lines 12-18 for outgoing external calls.
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Joined: Jan 2002
Posts: 25
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Joined: Jan 2002
Posts: 25 |
JJ I think we can close all three of the posts, Thanks to everybody who gave input to help me resolve these issues........ Tazman
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