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Joined: Jun 2003
Posts: 3
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Joined: Jun 2003
Posts: 3 |
I have a cordless phone working with an ata2 unit (norstar 6x16 dr5 software), picking up the handset gives me IC dialtone. what is the procedure for getting an outside line (such as flash 9 ???) from the handset and does prime line OR hotline have to be programmed for this ext number to do so?
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Joined: Mar 2001
Posts: 577
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Whoever programmed your system, will have to tell you the pool access code. Usually it is 9. There also may not be any lines or pools assigned to the extension.
I/C appears to be your prime line.
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Joined: May 2003
Posts: 10
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Joined: May 2003
Posts: 10 |
On the ATA2 u have no choice to have the IC as the prime line ... and make sure the lines are programmed as POOLA lines (or whatever) and that the line pool code is set ...
On the older ATA's it seems you can go directly to an outside line if u want without pressing 9 .. I can't figure out why they would remove that feature ?!
Meridian Man
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Joined: Apr 2002
Posts: 1,101
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Joined: Apr 2002
Posts: 1,101 |
This is how to setup ATA to access CO line instead of intercom:
1. You need to set ATA DN to Hotline. Hotline selects whether a telephone will be dialed automatically when receiver is lifted. Programmed in capabilities under terminal and sets.
2. Scenario: A customer has a Norstar® MICS 4.1 system. This customer has a fax machine attached to the MICS via an ATA. When faxing out of the system they use a line access code of 9 and then the desired recipient telephone number. They want to simply dial the number without dialing the access code when faxing.
Solution:
1. Under Services, build a Route and point it to a Pool Group. Then build a Destination Code and point it to the Route.
2. Under Terminals & Sets/Line Access change PRIME LINE: NONE to INTERCOM for the analog station.
3. Under Terminals & Sets/Capabilities change HOTLINE: __ to be EXTERNAL, then HOTLINE DIGITS DIALED OUT: to be the Destination Code in step 1 and then change the USE LINE: __ to be USE ROUTING TABLE.
4. Give the station in question Line Pool Access to the Pool Group in step 1.
Good Luck!!
If all else fails, use a BFH.
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Joined: Jun 2003
Posts: 3
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Thanks for the info it works great.
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