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Joined: May 2003
Posts: 31
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Joined: May 2003
Posts: 31
I need help with a MICS 5.01. Customer can't call area code 860 (and only 860) when he dials access 81. The call seizes the trunk but doesn't go anywhere, then the CO says ". . . your call did not go through ..."

Here is the interesting part. Manually dialing on any of the trunks in 81 works fine. Access 91 (different trunk group) also works fine.

Any ideas? Thanks.


Jim
Nortel Phone System Service
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Nortel Phone System Service in Canada


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Joined: Jan 2002
Posts: 2,328
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Joined: Jan 2002
Posts: 2,328
I recently had 2 systems with problems similar to yours. I initially thought filters/restrictions were the issue, but the call passed out of the system. A power cycle fixed both!


Moderated by  MooreTel 

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