Business Phone Systems

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Joined: Mar 2004
Posts: 5
codcohn Offline OP
OP Offline
Joined: Mar 2004
Posts: 5
I installed 2 northstar compact ics with 6.1 software and in a week power was lost for about 45 minutes to a hour. After power was restored one system lost everything the other the time was off by a hour. I have never experienced this problem before on a new nortstar after a power failure no lighting strikes just a simple loss of power. I was wondering if my cabinet or flash card is bad. Has anybody experienced this?

Atcom VoIP Demo
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Joined: Mar 2002
Posts: 3,630
Moderator-Avaya, Nortel
Moderator-Avaya, Nortel
Joined: Mar 2002
Posts: 3,630
it is normal for the norstar to quit keeping time during power outages and resume when the power is restored. You can get a good idea of how long the power is out that way. On the one which lost programming, you may have a faulty software cartridge.

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