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Joined: Jun 2004
Posts: 1
Member
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OP
Member
Joined: Jun 2004
Posts: 1 |
A Travel Agency with approximately 8 Agents is needing to upgrade to a 'square' system with a 1:1 ratio of lines to Agents.
Management requires minimal use of the telephone and measured all-busy periods are less than 5%.
I, a Mitel person, have recommended that they purchase a Refurb Norstar system that can be expanded to 12 CO + 16 ext maximum.
Question: Would an expanded M8X24 (copper linked) be a better alternative to a MICS Fibre (Fiber) unit with expansion.
Question: Does any version of DR5 offer circular hunt feature - and that would work in either of these units.
Thanks in anticipation.
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Joined: Jan 2002
Posts: 2,328
Moderator-Comdial
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Moderator-Comdial
Joined: Jan 2002
Posts: 2,328 |
A new or refurb MICS with latest software would serve your purpose. They now have some very appealing features for ring and hunt groups. The 824 is limited in this regard.
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