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#121536 07/12/04 01:54 PM
Joined: Feb 2004
Posts: 54
OP Offline
Joined: Feb 2004
Posts: 54
Trying to access General Mailbox 100 to listen to the messages, but dialing the vm takes me directly to that extension's box.

How do I access a mailbox other than that extension's own mailbox?

Tried **, doesn't seem to do anything.

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#121537 07/12/04 02:08 PM
Joined: May 2003
Posts: 1,362
Joined: May 2003
Posts: 1,362
Are you dialing the VM DN# or are you using feature 981? From a set that has a mailbox assigned, use feature 981 when it asks for the password, enter the wrong password then it will ask you for the mailbox# and password. Put in 100XXXX(If they have 3 digit DNs, X's being the password). If you are calling from a 7310 or bigger phone, you can hit "other" when the password promt comes up and should change to a "Log" promt where you can enter the mailbox/pwd combo.

[This message has been edited by JOHNYREB (edited July 12, 2004).]

Moderated by  MooreTel, NTlayoff 

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