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Joined: Jul 2003
Posts: 115
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OP
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Joined: Jul 2003
Posts: 115 |
Please Help.. I need to expand and ICS from 4x8 to 8x16 what do i need to purchase and also they have a flash vm and would like to be able to forward and extension to a outside line. the way they want it to work is night aa answers push one for immediate assistance push 3 that goes to an extension which would be forwarded all calls to an outside co with an answering services phone number. Is there anyway to do this?
Thanks
Donnie
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Joined: Mar 2002
Posts: 3,630
Moderator-Avaya, Nortel
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Moderator-Avaya, Nortel
Joined: Mar 2002
Posts: 3,630 |
What version of the CICS do you have now? The upgrade can be done by purchasing a new software card. The last 8 ports 17-24, are added with the expansion card.
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Joined: Jul 2003
Posts: 115
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OP
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Joined: Jul 2003
Posts: 115 |
I think it is 4.0 not sure but will be out there tomorrow.
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Joined: Apr 2002
Posts: 1,101
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Member
Joined: Apr 2002
Posts: 1,101 |
Like ZMAN said!
If restricted software you need key-codes,
If expanded software all ports are active.
Good Luck!!
If all else fails, use a BFH.
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