sundance-communications.com/forum Forums TDM Business Telephone Systems Nortel Telephones & Systems ICS

I should refrase this where can i get the upgrade kit to unlock the restricted software. Also can someone tell me how the call pilot works with transfering a call to an off site answering service?

Thanks


Can anyonetell me the part numbers i need to buy to upgrade a 4x8 to a 8x16? Also how can i make a startalk flash transfer a call to a co line? Thanks

[This message has been edited by slim (edited August 22, 2004).]

ANY LOCAL VENDOR WILL HAVE UPGRADE SOFTWARE,NEED MORE INFO ON HOW CALLPILOT IS SETUP TO ANSWER CALLS, AA,CCR, OR ON A USER LEVEL SUCH AS MAIL BOX.

This customer does not currently have the call pilot, just a flash vm. If i understand correctly it will replace the vm. So i guess what i am asking is can I send a call to an offsite answering service for emergency calls by say pressing 1 and still have their regular mail boxes for non emergency? Also they are using software level 3.0. If i read correctly it need 4.1 software and how would i upgrade this. the ICS doesnt have restricted software so I am up to 8x16. Thanks

Donnie

YOU SHOULD UPRADE TO 6.1 IF YOU ARE GOING TO INSTALL CP,AS FAR AS THE EXT TRANSFER THROUGH THE CCR IT IS POSSIBLE WHEN PRESS 1 IT WILL BE AN TRANSFER POINT TYPE WILL BE EXTERNAL, THIS WILL NOT EFFECT OTHER MAILBOXES.

Would this be a chip like on the panasonics or would I need to replace the card?

Thanks

Donnie

REPLACE THE CARD