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Joined: Sep 2003
Posts: 70
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Joined: Sep 2003
Posts: 70 |
Yesterday I added a copper station module to an old 8x24. I had to add a 2 port expansion card to facilitate the station module expansion. This worked with no problem......So I thought.
I powered up the system and the DN length changed from 2 digits to 3. I tried to change back to 2 digits but the system no longer allows for 2 digits. This would be o.k but they have a voicemail which stayed at the 2 digit length which causes several problems.
Is this something that I messed up or is this something that happens when expanding an 8x24? Any advise is appreciated.
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Joined: Apr 2002
Posts: 1,101
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Have you tried to change DN liength back to 2 didgets on Norstar?
If all else fails, use a BFH.
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Joined: Aug 2003
Posts: 5,155 Likes: 5
Moderator-Vertical, Vodavi
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Moderator-Vertical, Vodavi
Joined: Aug 2003
Posts: 5,155 Likes: 5 |
If you add an expansion card the system goes to 3 digits. You'll have to reprogram the voicemail if it is a Startalk. I'm sure that is not what you wanted to hear. ------------------ North Florida Communications
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Joined: Apr 2002
Posts: 1,101
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Tried it lasr night.
Sorry, you have to use 3 didget extension, after you add expansion card.
Good Luck!!
If all else fails, use a BFH.
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Joined: May 2003
Posts: 1,362
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Joined: May 2003
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If it makes you feel any better, I learned that one the hard way too. Just another of one of those "five minute jobs" that turned into a whole day's worth of work. Would'nt have been to bad if it were'nt for the voice mail.
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Joined: Sep 2003
Posts: 70
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Joined: Sep 2003
Posts: 70 |
Thanks for the replies.
I had to default the vmail system and start over. Luckily it was a T&M client.
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