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#122910 02/23/05 09:22 AM
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Phone system is going out every couple of minutes. When it comes back on I get Alarm: 44-0. My equipment provider says it's a T-1 problem, but my service provider is showing that the T-1 is fine and the D channel is being dropped. Any insight?

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#122911 02/23/05 05:58 PM
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If you're getting an alarm 44 you are definitely losing your connection to the T1, so unless you have some one pulling the patch cord to the DTI or disabling the DTI, I'd make you're service provider check that T1 again.

#122912 02/25/05 06:39 AM
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T-1 checked again and still having problems. Provider says that the entire Nortel panel is bad. Is this possible?

#122913 02/25/05 07:43 AM
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Check the logs, reset, monitor the channels and led lights. Many factors involved in the T1 (DTI card, Connection, Service card..etc) good luck

#122914 02/26/05 01:10 AM
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Ditto on checking lights. Also go to smart jack & check lights there.

[This message has been edited by JWRacedog (edited February 26, 2005).]

#122915 02/26/05 01:11 AM
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About a year ago on a MICS, I kept getting the same thing--provider (SBC)paper pushers/telemarketers kept saying it was CPE---finally we got a tech to come out and he had to replace card in Smart Jack downsairs AND a card about a half a mile away. After them fixing their stuff, I still had to reset system.


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