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Joined: Mar 2005
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Anyone out there know an outgoing call can be silent monitored. If so what is the trick to that progamming?
Thanks Kim
CMCTelecom
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Joined: Jan 2005
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Something about disabling privacy on the line, im not sure how this is accomplished though.
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Joined: Aug 2004
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Even with the Auto Privacy Off, It should give an announce tone when someone else picks up that line. There is some "Service Observing" equipment from Melco, I think it is. I'm sure there are other makes as well.
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get rid of who you dont trust
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Silent monitor will only work when the person you are trying to monitor is on a hunt group call and the phone you are trying to listen from is given the proper supervisor functions. I've never tried it, I lean towards locg's point of view, but I would assume this means that an outgoing call could not be monitored using that feature. If you need to monitor an outgoing call I believe the only pratical option would be to add a third party device ahead of the system to enable the monitoring. You may want to check out the Viking model SO-24a at https://www.vikingelectronics.com/ .
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Joined: Jan 2005
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If it beeps when you connect, make sure you getinto the call b4 they put the reciever to there ear ![[Linked Image from sundance-communications.com]](https://www.sundance-communications.com/forum/wink.gif) Bug
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Joined: Jan 2005
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<font face="Verdana, Arial" size="2">Originally posted by CMCTelecom:
Anyone out there know an outgoing call can be silent monitored. If so what is the trick to that progamming?
Thanks Kim </font> I believe there is a feature code for that in the 6.XX software. Scroll through the list of feature codes in the set user preferences. I thought I just saw something like that in there yesterday.
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