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#123080 03/20/05 09:14 AM
Joined: Feb 2005
Posts: 21
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Joined: Feb 2005
Posts: 21
customer had the option for a caller to dial * then an extension( 201) from inside her mailbox (100). now for some reason it no longer works. i cant be sure that this option had ever worked as i have not seen it work myself, but she is insisting it did. any ideas?

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#123081 03/20/05 10:51 AM
Joined: Aug 2002
Posts: 341
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log into vmail "f-983"
go to aa, grtg, aa, then change the return to aa to Y
that will get her back

#123082 03/23/05 02:11 AM
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worked like a charm. thanks very much for the info.

#123083 03/23/05 05:10 AM
Joined: Aug 2002
Posts: 341
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no prob, thats what we're here for


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