sundance-communications.com/forum Forums TDM Business Telephone Systems Nortel Telephones & Systems NVM 4.1 Reboot

I am getting delayed messages in my NVM 4.1 systems that users are complaining about. I was recommended to reboot the VM. Can anyone explain the procedures to reboot the NVM?

THank you!

Use feature 915 to access the server. Then use your softkeys to navigate to the shutdown heading. You will have the option to reboot gracefully or immediate. If you know everyone is out of mail you can use immediate. The system will take about 5 minutes to reload.

Let me know if you need the password for feature 915.



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BCM Guy
www.BCMguy.com
Learn more about the Nortel Networks Business Communications Manager HERE !

Yes, I will need the password for the Feature. I inherited the system without any manuals or guides.

Thanks!

I'm typically pretty careful about providing passwords in public forums. But, it is documented in the NAM Maint. Manual, so I think that makes it ok (if not, I trust a moderator will remove this message). The password is 'ACCESS2'.

Also note that Feature 915 can actually be anything in a range, from 915 through 931. It will likely be 915, but if that doesn't work try 916.

Good Luck!


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BCM Guy
www.BCMguy.com
Learn more about the Nortel Networks Business Communications Manager HERE !

Passwords are best not given out at all on a public forum. Hope some 15 year old kid looking at this forum dosn't gets the idea to screw around with the system that his mother uses when he visits the office next time. I hope it's not one of mine that I maintain since you just gave him the idea and the tools (our tools).

I agree completely that configuration passwords should not be given out in public forums. Fortunately, any malicious soul armed with this password will not have access to any system configuration that could cause real damage.

This forum is here to help people. I can only hope that my post did just that.

Any 15 year old that can spell g-o-o-g-l-e can get this password in a matter of a few seconds. Here is a short list of some other publicly available sites, that bear the same information that I let out of the bag:
https://www.businessphonesdirect.com/article_info.php/articles_id/44

https://www.cintechllc.com/Support/support_findProductID.htm

https://www.tek-tips.com/viewthread.cfm?qid=322990

https://www.candcenterprises.ca/Norstar_feature_codes.html

https://www.weunderstandtechnology.com/Features.htm

https://tek-tips.com/faqs.cfm?fid=1898

Note that the second one is actually a public site that belongs to Cintech.

If I gave anyone an "idea", it was only regarding the appropriate way to reboot a NAM. Hopefully, the visiting adolescent won't just pull the plug. :-)

Thanks for reading my rant.



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BCM Guy
www.BCMguy.com
Learn more about the Nortel Networks Business Communications Manager HERE !

Why make it easier.........

I agree with the password ethic too and most cased I would haven't requested it, but since it was rebooting a NAM, I didn't see much harm in that (Only my Opion). BCMguy, I am sorry for the grief you caught on this, but I appreciate the help, it saved me money and I have a happy customer.

Check our website for additional technical information:
https://www.nev-comm.com/userguides.htm



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-Mark Durst

Nev-Comm, LLC
6170 W. Lake Mead #299
Las Vegas, Nevada 89108
(702) 320-2800 x44
(702) 396-2845 facsimile
Visit our web site at https://www.nev-comm.com