sundance-communications.com/forum Forums TDM Business Telephone Systems Nortel Telephones & Systems I2004 Talk Path Issue

Morning everyone,

Have a strange issue here. Have two BCM's(with current 3.6 and patches installed) talking to each other over VPN Tunnel connection.The far end BCM(site A) has one I2004 functioning set and six digital T7316 sets and when installed had no issues dialing 4 digits back to BCM at Site B and vice versa. There was an issue at Site A where the IP set locked up. The tech rebooted the BCM and IP set. We now have re-established the tunnel between both sites, with the four digit dialing working between sites as configured upon install.

My issue is the call going out to the IP2004 set at Site A can only hear my voice from call originated at Site B. Call rings through, is able to be answered, can hear me talking but cannot respond to where I can hear them..

Any suggestions would be greatly appreciated.

I'd make sure that the VOIP codecs are configured the same at both ends, and also make sure that the VOIP payload size is the same at both ends.