MICS and xc 2.0|Sundance Business VOIP Telephone Help

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MICS and xc 2.0 #123250 04/15/05 10:26 AM
Joined: Apr 2005 Posts: 26 On, Canada Bellguy OP Member
OP Bellguy Member Joined: Apr 2005 Posts: 26 On, Canada	Hi all, I'm new here but I need help with what may be a simple problem. I need to install xc 2.0 on a mics in order to access and back -up an old Nam VM 2.1. I have tried 3 different copies of xc 2.0 on two diff Mods. It just flashes and never loads. Any suggestions?

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Re: MICS and xc 2.0 #123251 04/15/05 11:32 AM
Joined: Aug 2002 Posts: 341 NEW YORK, NY DMCSALES Member
DMCSALES Member Joined: Aug 2002 Posts: 341 NEW YORK, NY	how long do you let the system flash?

Re: MICS and xc 2.0 #123252 04/15/05 12:08 PM
Joined: Aug 2003 Posts: 5,154 Likes: 2 Gainesville, FL, USA nfcphoneman Moderator-Vertical, Vodavi
nfcphoneman Moderator-Vertical, Vodavi Joined: Aug 2003 Posts: 5,154 Likes: 2 Gainesville, FL, USA	What version software was on the KSU before? Gainesville Telephone Systems Jacksonville Telephone Systems

Re: MICS and xc 2.0 #123253 04/15/05 01:43 PM
Joined: Apr 2005 Posts: 26 On, Canada Bellguy OP Member
OP Bellguy Member Joined: Apr 2005 Posts: 26 On, Canada	They were both "new" ksu's and I let them flash for 20 minutes

Re: MICS and xc 2.0 #123254 04/15/05 02:59 PM
Joined: Aug 2003 Posts: 5,154 Likes: 2 Gainesville, FL, USA nfcphoneman Moderator-Vertical, Vodavi
nfcphoneman Moderator-Vertical, Vodavi Joined: Aug 2003 Posts: 5,154 Likes: 2 Gainesville, FL, USA	If they have had a higher version of software installed, then you can't simply downgrade. You can reboot the unit with the higher software version and then reinitialize the unit. Wait about 20 seconds and then unplug the power. Insert the older software and power up. The other option is to disassemble short the battery/capacitor inside the MICS. Reassemble, install the software and boot up. Gainesville Telephone Systems Jacksonville Telephone Systems

Re: MICS and xc 2.0 #123255 04/15/05 05:46 PM
Joined: Apr 2005 Posts: 26 On, Canada Bellguy OP Member
OP Bellguy Member Joined: Apr 2005 Posts: 26 On, Canada	Reinitialize, do you mean "startup", do I wait till it asks for template or just randomly unplug during startup. These ksu were refurb units still in the box. They were supposedly fresh . Is it possible that newer KSU's are not compatible with older s/w?

Re: MICS and xc 2.0 #123256 04/16/05 02:41 AM
Joined: Aug 2003 Posts: 5,154 Likes: 2 Gainesville, FL, USA nfcphoneman Moderator-Vertical, Vodavi
nfcphoneman Moderator-Vertical, Vodavi Joined: Aug 2003 Posts: 5,154 Likes: 2 Gainesville, FL, USA	Yes, I mean startup (the old brain was a little tired when I posted.) Go through the startup procedure, choose the template you want. Wait until the screen says "Applying Template" (or whatever it says) then wait a few seconds and unplug the power. Install the 2.0XC and repower. Gainesville Telephone Systems Jacksonville Telephone Systems

Re: MICS and xc 2.0 #123257 04/16/05 05:00 AM
Joined: Apr 2005 Posts: 26 On, Canada Bellguy OP Member
OP Bellguy Member Joined: Apr 2005 Posts: 26 On, Canada	I'll try this monday. Thanks for the help!

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