web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: May 2005
Posts: 24
Member
Member
Offline
Joined: May 2005
Posts: 24
check this out
mics 5.0sw call pilot about 27 phones and
the project involved installing a pri and converting, everyone now has a private line
157 and up, the two main business numbers were programmed in as 171 and 172 with multiple appearances on the receptionist (2238) and a small group of 7324's that mirror 2238 as a kind of mini call center.
line pool code a is 9, stripped away,
outside calling for all is achieved by intercom 9, to dial long distance they enter
a 1 and the 10 digits and they can dial anywhere in the usa except their local area codes. when a user attempts to dial locally
they dial intercom 9 and if they add a 1 they get the local telco greeting telling there is no need to dial a 1 (for a local number) when i go back in not dial the one
and attempt to enter just the 10 digit number after inputting about digit numer
6 or 7 the screen goes back to time and date. i have tried all types of configurations 1 or no 1, the local mom and pop telco after hours of discussion is sending a t-bird tech to view the issue,
this is wild none of my friends have ever seen it either. the current thought is that
there is a d channel issue with the telco
or they are translating local digits different than long. otherwise with the exception of not being able to make a local call everything is great ????????

Nortel Phone System Service
VoIP Demo

Nortel Phone System Service in Canada


Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.

Joined: Oct 2002
Posts: 279
Member
Member
Joined: Oct 2002
Posts: 279
You have to dial 10 digits to make a local call, not just 7? Try looking under Services>Public DN Length, it sounds like it maybe set for 7 digits and it sounds like it may need to 10. That's why I asked the 1st question.

Joined: May 2005
Posts: 24
Member
Member
Offline
Joined: May 2005
Posts: 24
thanks roldan it worked like a charm
they were dialing local immediately


Moderated by  MooreTel 

Link Copied to Clipboard
Newest Topics
Bizarre Paging Issue
by Toner - 06/10/25 01:31 PM
SL2100 licenses
by andyphones - 06/09/25 11:19 AM
Answer ringing line without pressing a button
by Pinnacle Rich - 06/02/25 10:53 AM
IT Guy. Jersey City, NJ
by hitechcomm - 05/29/25 10:09 PM
Forum Statistics
Forums84
Topics94,545
Posts640,078
Members49,857
Most Online5,661
May 23rd, 2018
Newest Members
telli, CCTechProf, Pinnacle Rich, chris c755555, empire
49,857 Registered Users
Top Posters(30 Days)
Toner 7
hbiss 2
Who's Online Now
0 members (), 105 guests, and 25 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998 - 2025
Powered by UBB.threads™ PHP Forum Software 8.0.0