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Joined: Mar 2004
Posts: 12
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Member
Joined: Mar 2004
Posts: 12 |
I have a CICS system with 6.1 software.
I need to setup the system so that when customer picks up handset they will get one of two lines on the system without pressing Line button.
Cannot find instructions for auto line pickup in my manuals. Any help is appreciated.
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Nortel Phone System Service in Canada
Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.
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Joined: Jan 2005
Posts: 826
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Member
Joined: Jan 2005
Posts: 826 |
Under Terminals and Sets-->Line Access-->Prime Line You can select a line, line pool, or intercom. Good Luck! ------------------ BCM Guy www.BCMguy.com Learn more about the Nortel Networks Business Communications Manager HERE !
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