Business Phone Systems

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#123456 05/07/05 06:14 PM
Joined: May 2005
Posts: 137
Jordan Offline OP
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I have just upgraded my NAM from version 2.0 of the software to version 4.1. After the tech completed the upgrade my 4 port system now became a 2 port system.

The NAM is just a 486 computer with 32MB ram running OS/2. I believe the Keycodes to turn on the 4 ports are just a file called SEKUR on the hard drive. I also believe that the tech that did the install did not do the upgrade properly.

Luckily I cloned the hard drive prior to the tech's install. Can I just copy the SEKUR file from the old drive onto the new drive and get all 4 ports back?

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#123457 05/08/05 05:48 PM
Joined: Apr 2002
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JJ Offline
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You should be able to, but I have never done it that way.

There should be a file from the original install with the key codes on it. If you re-enter the codes it will make it a 4 port unit again.


I would call back the company that did upgrade and make them fix it correctly!

Good Luck!!


If all else fails, use a BFH.
#123458 05/08/05 06:44 PM
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Jordan Offline OP
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If they want the last 50% of their contract they better fix it.


Moderated by  MooreTel, NTlayoff 

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