call cotrol in 81C on half an hour interval basis

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call cotrol in 81C on half an hour interval basis #124692 08/22/05 08:11 AM
Joined: Jun 2005 Posts: 16 Denver boy22del Member
boy22del Member Joined: Jun 2005 Posts: 16 Denver	anybody know how to control inbound calls on a vdn on interval basis: I wanted to disconnect/abondon/ all calls which hits VDN once the calls counts on vdn during that interval reaches my service level( say 100 calls). The count here shd include both active calls as well as calls which have already completed on VDN. any ideas...im not very familiar with nortel switch but just need ideas if that is possible or not or doest it requires an adjunt/CTI ?? thanks in advance Avaya adminstration

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Re: call cotrol in 81C on half an hour interval basis #124693 08/22/05 02:50 PM
Joined: Aug 2004 Posts: 9,172 Likes: 22 Eastern North Carolina RATHER BE FISHING Admin
RATHER BE FISHING Admin Joined: Aug 2004 Posts: 9,172 Likes: 22 Eastern North Carolina	What are you really after?...you just posted this in the Avaya category also. Saleman,engineer? ------------------ Business Phone Systems

Re: call cotrol in 81C on half an hour interval basis #124694 08/23/05 09:08 AM
Joined: Jun 2005 Posts: 16 Denver boy22del Member
boy22del Member Joined: Jun 2005 Posts: 16 Denver	i wanted to get this acomplished be it on avaya or nortel.... need a solution for this. if reqd i will have to use nortel instead of avaya Avaya adminstration

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