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#124796 08/28/05 03:01 AM
Joined: Aug 2005
Posts: 9
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Joined: Aug 2005
Posts: 9
I have:

1)Nortel 616
2) StarTalk Flash sw 1.5
3) Two lines in
4) DSL in one line
5) 2-digit DNs

This was my phone system many years ago, sold it, now have it back.

I was able to hunt in my old config:

That is user is on "line 1" on handset, outside person dials "line 1" number and it comes into "Line 2" on handset. Also had 3-digit DNs at that time.

Currently:
When user is on "line 1" on handset, outside user dials "line 1" number, outside user gets busy signal.

Also, thought I read that you may need 3-digit DN to hunt from another post - is that correct?

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#124797 08/28/05 03:20 AM
Joined: Jan 2005
Posts: 826
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Joined: Jan 2005
Posts: 826
Hunting from one line to another is a TELCO programming issue. Turn your hunting instructions into your provider to make that change.

Hunt groups in Norstar do require 3 digit DNs (minimum). But, this is an entirely different feature (and is not supported on the 616).

I hope this helps!


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