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Joined: Sep 2005
Posts: 12
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Joined: Sep 2005
Posts: 12 |
I’ am trying to set up line redirection on a Norstar system and have a
question.
I have set "allow redirection" to "Yes" - I go to the station
and hit "Feature 84" and I’m not sure what to do next.
I want to redirect extension to external phone. Any idea how o do this?
Thanks
Daniela
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Joined: Jul 2005
Posts: 1,184
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Joined: Jul 2005
Posts: 1,184 |
It will either say "denied in admin" or "select a line out." If it is the first one, you must have it enabled in programming.
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Joined: Jan 2005
Posts: 826
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Joined: Jan 2005
Posts: 826 |
Do you want to forward a LINE or a SET? Feature 84 is "Line" redirection. It is used to redirect a ringing line to an external location. This is NOT the same as fowarding an extension (set) offsite. Use Feature "4" for that. See this thread: https://www.sundance-communications.com/forum/Forum8/HTML/001427.html Feature 4 DOES work for external call forward, if A) the software is new enough, and B) call routing (routes and destination codes) is configured in the system. Good Luck! ------------------ BCM Guy www.BCMguy.com Learn more about the Nortel Networks Business Communications Manager HERE !
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