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Joined: Sep 2005
Posts: 22
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Member
Joined: Sep 2005
Posts: 22 |
MISC v6.1, NAM v4...An existing mailbox suddenly stopped showing the caller id in the message envelope. I've added log space to this DN, and the caller ID is getting to the phone - just not the voice mail messages...what gives? Any ideas? Thanks!
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Joined: Jan 2005
Posts: 826
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Member
Joined: Jan 2005
Posts: 826 |
Is your auto attendant set to answer in zero rings?
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Joined: Sep 2005
Posts: 22
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Member
Joined: Sep 2005
Posts: 22 |
Nope - but there is no auto attendant on these lines - I just have line appearances (actually ring-only) on a DN - and it's set to Call Fwd No Answer after 3 rings...so should be enough time for Caller ID between ring 1 and 2...
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Joined: Sep 2005
Posts: 22
Member
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Member
Joined: Sep 2005
Posts: 22 |
Plus - I'm getting CLID on the phone - in the "Calls" log - it's just not coming through in the voice mail envelope...curious...
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