sundance-communications.com/forum Forums TDM Business Telephone Systems Nortel Telephones & Systems ASM - No "ring busy" on target line???

Just installed an MICS with T1/PRI. Added an ASM (Analog Station Module) for the fax machines (four in this office). Assigned target lines to the appropriate station. In "lines" programming, I assigned the station as "prime set" and indicated "ring busy".

When calling the number (butt-set off hook), instead of ringing busy, I hear ringing. Carrier insists there is no hunt/roll-over assigned.

What am I missing?

Thanks in advance,

D. Ocean
Miami, FLA

did you give acces to that line at your extension if in line ex 145 you assign it to fax extension in ter and sets you have to give that line to appear or ring only

Huh?

I did set the line to "ring only" on that port.

if you go on that fax ext with your butt set can you grab dial tone or norstar tone and from another set can you make that ext ring internally

I haven't tried dialing out. Just tried calling in (to the buttset, off-hook) from a cellphone. Buttset off-hook = ringing on the cellphone, no busy tone.

In station programming did you set it up for one appearance only? I think default is two.

Yes, I tried "0" appearances & "1" appearance...

Well, it's been a while but, I had the same problem. Finally got it solved but I'm not sure I remember how.

Have you verified DND on busy = Yes in station programming? Only one intercom button programmed?

first thing make sure you can call out and make sure you get norstar tone at your fax extension and make sure your fax extension rings from an internal set before you start chasing on your trunk routes set your hotline features on that extension and use pri pool not just pool