|
|
Joined: Aug 2004
Posts: 251
Member
|
Member
Joined: Aug 2004
Posts: 251 |
We have a customer who has a CICS working off of the Analog ports an Option 11C over OPX circuits. The lines will randomly be disabled in Maintenance even though we still have the PBX dialtone at the CICS Dmarc. When they are re-enabled, they still wil not come back up unless we power the KSU down. Since the distance on the OPX circuits round trip is about 20,000 feet, we thought we had transmission issues but they measure fine at 34ma and no more than 6db loss. We have changed the KSU, SW and Trunk cards. Has anyone else seen this problem with 7.0? My next step is to go back to 6.1 MR.What am I missing here? Any suggestions would be greatly appreciated. :bang: Craig
|
|
|
Nortel Phone System Service in Canada
Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.
|
|
|
Joined: Oct 2005
Posts: 4,685 Likes: 4
Member
|
Member
Joined: Oct 2005
Posts: 4,685 Likes: 4 |
The only issue I have with CICS behind any PBX is being able to provide a DS signal to release the lines. CICS doesn't release on silence.
Try changing the loss package to "long PBX" in Lines setting.
Marv CCNA, CTUB TeleMarv Services (Retired) Providing telecommunication solutions in Ottawa Canada since 1990
|
|
|
|
Joined: Aug 2004
Posts: 251
Member
|
Member
Joined: Aug 2004
Posts: 251 |
Thanks Marv. We have already changed the loss settings.
|
|
|
|
Joined: Oct 2005
Posts: 4,685 Likes: 4
Member
|
Member
Joined: Oct 2005
Posts: 4,685 Likes: 4 |
I figured you probably went that route of loss settings already but it was worth a shot.
I don't have an answer for you sorry.
Marv CCNA, CTUB TeleMarv Services (Retired) Providing telecommunication solutions in Ottawa Canada since 1990
|
|
|
Forums84
Topics94,537
Posts640,051
Members49,854
|
Most Online5,661 May 23rd, 2018
|
|
0 members (),
185
guests, and
23
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|