|
|
Joined: Jan 2006
Posts: 7
Member
|
|
Member
Joined: Jan 2006
Posts: 7 |
Hello again... We are trying to get caller ID on the 616 KSU with a DR5 cartridge. I know about the feature # to access the ID every time, but we would like the caller ID info to show on all sets connected to the KSU. Can anyone shead a bit of light on this subject? Thanks. :confused:
|
|
|
Nortel Phone System Service in Canada
Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.
|
|
|
|
Joined: Oct 2005
Posts: 4,685 Likes: 4
Member
|
|
Member
Joined: Oct 2005
Posts: 4,685 Likes: 4 |
Unfortuately call id on a 818 can only appear automatically on one set. It is programmed in telco features on a per line basis.
Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
|
|
|
|
|
Joined: Jul 2005
Posts: 1,829
Member
|
|
Member
Joined: Jul 2005
Posts: 1,829 |
on a 616 you will also need a c6 module to get caller id
|
|
|
|
|
Joined: Jul 2005
Posts: 1,184
Member
|
|
Member
Joined: Jul 2005
Posts: 1,184 |
The 616 was born way before caller ID, thus the add on C6 module to get it. Marv is right, only one set can show ID automatically (normally programmed as reception), all others program a button for feature 811 to see it.
Only other way is to update that KSU to a CICS with at least 6.0 software.
|
|
|
|
|
Joined: Jan 2006
Posts: 7
Member
|
|
Member
Joined: Jan 2006
Posts: 7 |
Thanks... So I cant even access caller ID thru the feature code with a DR5 on the 616?
|
|
|
|
|
Joined: Oct 2005
Posts: 4,685 Likes: 4
Member
|
|
Member
Joined: Oct 2005
Posts: 4,685 Likes: 4 |
thanks sentrex... I assumed he had a C6 module.
Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
|
|
|
|
|
Joined: Dec 2003
Posts: 2,086
Former Moderator-Nortel
|
|
Former Moderator-Nortel
Joined: Dec 2003
Posts: 2,086 |
Hopefully the obvious part has been done. You will need to subscribe to Caller ID from your Telco Provider as well as using the C6 module.
If CON is the opposite of PRO
Then what is the opposite of Progress?
|
|
|
|
Forums84
Topics94,541
Posts640,060
Members49,854
| |
Most Online5,661
May 23rd, 2018
|
|
|
1 members (justbill),
239
guests, and
20
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
