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Joined: Apr 2002
Posts: 1,101
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Joined: Apr 2002
Posts: 1,101 |
Setup RAD and Direct connect works great, operator can transfer me also.
What is proper way for DID line to be setup?
Also, what is the proper way to use Auto DN from auto attendent?
Have not got eaither to work and I know I am missing one step.
Thanks, JJ
If all else fails, use a BFH.
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Joined: May 2003
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I think you need 6.0 and above and a certian firmware in the Rad to have DID ring direct to Rad.
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Joined: Aug 2004
Posts: 1,744 Likes: 49
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Joined: Aug 2004
Posts: 1,744 Likes: 49 |
You need to set the RAD to answer the correct target line for DID dialling to work (F9**) I haven't figured out the Auto DN thing yet...
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Joined: Apr 2002
Posts: 1,101
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Joined: Apr 2002
Posts: 1,101 |
I should state that the RAD answered line and I heard Modem tone, but password was incorrect. So I debuged RAD and setup again.
System is 6.0 with PRI, 2T1's and POTS lines. Networked to another site 100 miles away. Nortel was onsite for original install and setup.
I just took over account from another tech that gave me 3 different passwords, but none worked. Had trouble with SMDR6 also, but was setup wrong.
I have tried the AUTO DN on new installs of MICS with RAD and CICS with IRAD, but just have not figured out yet.
Any help would be appreciated.
Thanks,JJ
Sam you out there?
If all else fails, use a BFH.
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