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Joined: Feb 2006
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hi guys
any one knows wher can i find an installation document of Norstar M8 caller ID
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I have the document but I do not have it in PDF. What do you need to know?
Barb
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Joined: Jul 2005
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I have it in PDF. Sent.
Remember; minimum DR5 software, programming is in "Call Services" under "System Coordinator" and only one phone will automatically show the caller id before answering, others have to use F811.
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Joined: Feb 2006
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hi bcousins
can you send me the steps how can i access the m8 device
the problem i don't know how to configure it , also i don't know how it is physically connected and i want to solve a problem in a customer site.
thanks.
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Joined: Apr 2002
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MOHD, sent you a PM with the instructions from the installation card. Let me know if that is what you needed.
Barb
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Joined: Feb 2006
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thanks Barb i got your mail.the instructions which you sent it will help me to solve the problem.
thanks
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Joined: Apr 2008
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Does anyone have any documentation or know the pinouts on the M8 Caller ID box?
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Joined: Jun 2006
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Moderator-Nortel, Computers, General
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Moderator-Nortel, Computers, General
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Please complete your FULL provile with City & State as well as what kind of technician, so we know who we are dealing with.
Also refrain from bring up old posts. This thread is 2 years old.
Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
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Joined: Nov 2008
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New user and having trouble with an M8 on a 8x24 with DR5. Caller id stopped working on the first 4 lines and after replacing the M8 it wasn't working on line 2 and 4. Is the install information still available so I can re-trace my steps and see where I have gone wrong?
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Joined: Jun 2006
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Moderator-Nortel, Computers, General
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Moderator-Nortel, Computers, General
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Make sure that the amp connector is fully seated on the M8 and check the connections.
Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
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Joined: Nov 2008
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yup did that, still no go. It seems that the caller id issue follows the ports, if I swap line 2 and 3, ports 202 and 203, the line on port 203 shows the caller id while the line on port 202 loses its caller id info??? any ideas? I have swapped the M8 out with a second replacement now and still having the same issue. Is there an interface for this thing or a trick to setting it up because it seems straight forward.
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Joined: Oct 2005
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Check the programing for line 2. Caller ID DN is none by default.
Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
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ok, the caller id DN for line 2 and 4 are set to the CAP; the prime set for each line is set to the voicegate vip4000 DN. This is the same as the other 6 lines that are all working fine.
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Joined: Oct 2005
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Check your wiring, that's the only thing left.
Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
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