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#12808 09/10/06 11:19 AM
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Does anyone know of a device that can be used to generate automatic wake up calls? The PBX we installed for a country club doesn't have this capability and now they have added twenty guest rooms. I know that ESI used to make the "Roll Call" system, but that's been discontinued. Is anyone else making something that will just connect to a few analog extensions and perform this function?


Ed Vaughn, MBSWWYPBX
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#12809 09/10/06 02:18 PM
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#12810 09/10/06 03:07 PM
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
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TDS: Thanks for the response, I already checked that out first. I was hoping to find something that allows the guests to enter the wake up call information themselves at any time.


Ed Vaughn, MBSWWYPBX
#12811 09/11/06 12:30 AM
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if you find one let me know .a lot of hotel
chains hilton etc requre this and a lot of then
have older vmail without this and are having too
replace them just for this.

#12812 09/11/06 03:44 AM
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I found a link for a product called "Reveille" (prounounced reva-lee) that claims to do what we need from a front-desk console. I was hoping to find something automated that guests can call into to set their own wake up calls.


Ed Vaughn, MBSWWYPBX
#12813 09/11/06 06:07 AM
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Ed you could install a TDS lodging system that has wake up call built in


Merritt

Business Telephones & Equipment + Commercial Audio/Video Products
Commercial Communications . . . Turner, Maine
If it was built after 1980 don't expect it to work right.
#12814 09/11/06 12:47 PM
Joined: Mar 2003
Posts: 45
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Ed,

Have you considered Asterisk PBX?

They are a few AGI scripts out there for a wake up call generator. And it's easy to write on yourself to customize features.


Upstate New York.
#12815 09/11/06 05:38 PM
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Thanks, so far for the suggestions, but I am not a CG, nor are any of my employees. I am looking for a product that will provide this service, not a box of nails and a load of lumber with instructions to build a deck or a swing set.

I need a commercially-available product with real doccumentation, not notes written on memo pads by the "designer" of the program on a box made from an old computer. I need something with manuals, support by the manufacturer, and minimal involvement by my "telephone men".

I am starting to think that I may be expecting too much. Again, thank you all for your contributions to this cause, but I need something really simple for a bunch of really simple operators, so the very idea of custom computer appications is completely out of the question.

Back to the drawing board!


Ed Vaughn, MBSWWYPBX
#12816 09/11/06 05:46 PM
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Ed,
I searched some time ago for an add on. What you found by Reveille was about all I could find.


Retired phone dude
#12817 09/12/06 01:28 AM
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I faced this same issue several years ago - ended up buying one that an IVR company had made for "off the shelf" type installations. It cost more than the ESI Rollcall that I had quoted (this was when Rollcall had just been discontinued) - but less than you think when you think "IVR". It uses a DOS PC and a Dialogic board. Customer touches it twice a year to change the time. We sold two of them and they're both running just fine. I THINK that the company was Voice Products Plus from Chicago. This was ten years ago...
Mike

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