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MICS System keeps losing lines
#128922 07/12/06 11:53 AM
Joined: Jun 2006
Posts: 4
mts1 Offline OP
OP Offline
Joined: Jun 2006
Posts: 4
I have this mics system,and it never fails about once a month,we lose a line on one of the trunk cartridges,and its always a different line or different cartridge,we have 12 c.o lines all together,we do have ultralinx surge protection on the co lines,we are getting a good surge from somewhere. c.o says its not them,and im not saying it is them.we are now in the process of rerouting all co lines inside the clients building to make sure nothing is interfering.any comments are welcomed,help!!!

Nortel Equipment and Telephones
Re: MICS System keeps losing lines
#128923 07/12/06 04:45 PM
Joined: Oct 2005
Posts: 4,681
Joined: Oct 2005
Posts: 4,681
Add your own secondary line protectors.

TeleMarv Services
Providing telecommunication solutions in Ottawa Canada since 1990
Specializing in Nortel Norstar, BCM and Allworx VoIP Servers
Re: MICS System keeps losing lines
#128924 07/13/06 12:07 AM
Joined: Mar 2001
Posts: 3,869
Joined: Mar 2001
Posts: 3,869
Duh, losing a line? Are you swapping out a 4CO DS card every month? Are you rebooting to make it come back? Is it dropping out of your line assingments? Information is missing here.

The more specific you can be about what you have done or tried and didn't work plus what equipment revision you have, the easier it is to help you.

What mics software revision? DS cards or the old non-DS cards? If it doesn't say DS, it is an old card unless it is a C1 caller ID card.

THE Bracha, old blond specialist in Rube Goldberg solutions.

Moderated by  MooreTel, NTlayoff, Z-man 

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