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Joined: Aug 2004
Posts: 13
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OP
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Joined: Aug 2004
Posts: 13 |
Just installed a new cics 7.0 with callpilot 3.0.
Set up a ccr tree using tree 2, table 2. everything works as planned. Also set up a ringing service so customer can manually send calls to AA for a nite greeting, using table 1. This also works, but after I get the nite greeting, the system plays my main ccr tree greetings. What am I missing?
bt
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Joined: Oct 2005
Posts: 4,685 Likes: 4
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You can't use 2 different tables for the same line and you probably have a CCR entry in the non business of table 2.
Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
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Joined: Aug 2004
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Marv, can this then be done using only 1 table?
bt
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Joined: Oct 2005
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Joined: Oct 2005
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It can only be done with only 1 table. There is only 1 table entry for each line. You can use multiple ccr's.
Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
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