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ccr/nite service
#128960 07/14/06 06:27 AM
Joined: Aug 2004
Posts: 13
wmthoma Offline OP
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Just installed a new cics 7.0 with callpilot 3.0.
Set up a ccr tree using tree 2, table 2. everything works as planned. Also set up a ringing service so customer can manually send calls to AA for a nite greeting, using table 1. This also works, but after I get the nite greeting, the system plays my main ccr tree greetings. What am I missing?


bt
Nortel Equipment and Telephones
Re: ccr/nite service
#128961 07/14/06 12:01 PM
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You can't use 2 different tables for the same line and you probably have a CCR entry in the non business of table 2.


Marv CCNA, CTUB
TeleMarv Services
Providing telecommunication solutions in Ottawa Canada since 1990
http://www.telemarv.ca
Specializing in Nortel Norstar, BCM and Allworx VoIP Servers
Re: ccr/nite service
#128962 07/14/06 03:33 PM
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wmthoma Offline OP
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Marv, can this then be done using only 1 table?


bt
Re: ccr/nite service
#128963 07/14/06 05:36 PM
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It can only be done with only 1 table. There is only 1 table entry for each line. You can use multiple ccr's.


Marv CCNA, CTUB
TeleMarv Services
Providing telecommunication solutions in Ottawa Canada since 1990
http://www.telemarv.ca
Specializing in Nortel Norstar, BCM and Allworx VoIP Servers

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