 CallPilot Not Always Recoginzing Digits, Supposedly | Joined: Aug 2003 Posts: 5,120 Moderator-Vertical, Vodavi | OP  Moderator-Vertical, Vodavi Joined: Aug 2003 Posts: 5,120 | Have a customer with a Norstar 7.0XC and a CallPilot 2.1. They say that, sometimes, people complain that they get either invalid extensions or do not get anything when they dial a digit. This only happens at night and on the back line which are both answered by the CallPilot.
The DSP is A6, didn't this correct the problems with echo & such?
I have dialed in probably a 100 times and have never had a problem. The one person who had the problem said they could not connect on their office phone but they could connect on their cell phone.
BTW, the site has a PRI.
Thanks! | | |
Re: CallPilot Not Always Recoginzing Digits, Supposedly
|
Joined: Oct 2005
Posts: 4,681
Member
|
|
Member
Joined: Oct 2005
Posts: 4,681 |
You need to upgrade the CP to 3.0 to work correctly with a 7.0 MICS.
Marv CCNA, CTUB TeleMarv Services Providing telecommunication solutions in Ottawa Canada since 1990 http://www.telemarv.ca Specializing in Nortel Norstar, BCM and Allworx VoIP Servers
|
|
|
|
32 members (Curlycord, hitechcomm, Touch Tone Tommy, Mercenary Roadie, hbiss, dexman, Bob3470, Yoda, mongo5150, Professor Shadow, newtecky, Shelbyrich, usedphones, justbill, EV607797, Avidcomm, pvj, Carl Navarro, nortelvoip, metelcom, Ruben, BTS01, teleco, ThePhoneConnection, Stix1, RATHER BE FISHING, dans, vicbob, KRRath, LoonCreek, Coral Tech, HMHRIT),
499
guests, and
51
robots. | | Key: Admin,
Global Mod,
Mod | | | Forums94 Topics93,809 Posts636,355 Members49,311 | | Most Online5,661
May 23rd, 2018 | | |
|
