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Joined: Aug 2003
Posts: 5,155 Likes: 5
Moderator-Vertical, Vodavi
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Moderator-Vertical, Vodavi
Joined: Aug 2003
Posts: 5,155 Likes: 5 |
Have a customer with a Norstar 7.0XC and a CallPilot 2.1. They say that, sometimes, people complain that they get either invalid extensions or do not get anything when they dial a digit. This only happens at night and on the back line which are both answered by the CallPilot.
The DSP is A6, didn't this correct the problems with echo & such?
I have dialed in probably a 100 times and have never had a problem. The one person who had the problem said they could not connect on their office phone but they could connect on their cell phone.
BTW, the site has a PRI.
Thanks!
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Nortel Phone System Service in Canada
Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.
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Joined: Oct 2005
Posts: 4,685 Likes: 4
Member
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Member
Joined: Oct 2005
Posts: 4,685 Likes: 4 |
You need to upgrade the CP to 3.0 to work correctly with a 7.0 MICS.
Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
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