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#129123 07/22/06 06:05 AM
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this system goes back to default programming everytime they lose power; do i have to replace the ksu or the software? it's running on dr5 release.


quit using mollies to hang wall phones!!!
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#129124 07/22/06 06:14 AM
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The super cap inside the software cartridge has gone bad.

You can either replace the cap or the cartridge or put a UPS on the system to keep it running during blackouts.


Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
#129125 07/29/06 04:05 PM
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thanks!! do you have to solder the capacitor or is it just better to replace the software altogether?


quit using mollies to hang wall phones!!!
#129126 07/29/06 04:55 PM
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Yes, you will definitely have to solder the replacement super capacitor in. It looks like a stack of nickels wrapped in plastic, usually green. The problem is that you will need to power the system down when you do this, resulting in another loss of data. You should back the system up, replace the cap and once you are done, upload the stored database.

With any phone system, you should have a UPS, but even that won't help you until you replace the capacitor. Once you have done this, and you have a UPS in place, you probably won't have to worry about this issue again.


Ed Vaughn, MBSWWYPBX
#129127 07/29/06 07:23 PM
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Does anyone know why they have never made a key system with the ability to use regular back up batteries (they run ten times longer than the same batteries in a UPS)?

Their big PBXs all have it, why not a key system?

Toshiba and Samsung all have it and it is a great selling point.


THE Bracha, old blond specialist in Rube Goldberg solutions.
#129128 07/30/06 12:34 AM
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The old Panasonic DBS line had 2 on-board batteries.


Richard
AVAYA-NORTEL-SAMSUNG-PANASONIC-MITEL
www.acceleratedtelecom.com

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