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BCM Door Phone #129648 08/27/06 01:23 PM
Joined: Jul 2004 Posts: 17 Holicong PA USA phnman OP Member
OP phnman Member Joined: Jul 2004 Posts: 17 Holicong PA USA	Hello, I am having a strange problem and need some help. I have added a BST (FD) version to a BCM 3.7 with a DOC. Everything works just fine intercoming a dn, ringing etc.. The issue is this. When I try to open my door (just need a N/O contact) the DOC does not respond to any digits, I have verified programming and the dip switches, and whats really funny, no matter what I do, enable/disable doc, change digits etc.. when you hangup from the door phone (either call it or receive a call from the door phone), the DOC trips the relay based on the time in the dip switch setting. This is a problem because if the customer does not to allow someone in, once they hangup it automatically opens. The documentaion is very vague with little help. Has anyone come across this? Any help would be appreicated.

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Re: BCM Door Phone #129649 08/27/06 03:34 PM
Joined: Jan 2005 Posts: 826 Omaha, Nebraska, USA BCMguy.com Member
BCMguy.com Member Joined: Jan 2005 Posts: 826 Omaha, Nebraska, USA	Hey phnman, Obviously the door opening digit has been set to "hookswitch"! (just kidding) I've never seen this issue before. You've probably already double checked the wiring of everything. On a phone with a 2-line display, do you get an "Open" softkey when the doorphone calls? Marty Beutler Follow me on my quest to webify all of us at Webify.Us --> Providing Business Relevance for Web 2.0 Technologies

Re: BCM Door Phone #129650 08/28/06 01:38 AM
Joined: Oct 2005 Posts: 4,685 Likes: 4 Ottawa, ON. Canada telemarv Member
telemarv Member Joined: Oct 2005 Posts: 4,685 Likes: 4 Ottawa, ON. Canada	This does sound like a wiring issue. I assume you have wired the DOC and Doorphone together as per the install manual... the manual is a little confusing. Marv CCNA, CTUB TeleMarv Services (Retired) Providing telecommunication solutions in Ottawa Canada since 1990

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