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Joined: Jul 2006
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To give you a bit of background of what I have going on I am trying to use centralized voicemail at one site, all BCM 200s. Problem is the MWI doesn't work at the remote site because Callpilot wasn't designed to pass these signals over the trunk ..FINE. I get the Eval key for AMIS / Digial Networking and I figure if I put a Network Mailbox at the main site (Think centralized voicemail) that the message would copy itself to the remote site and set the MWI to ON. At the main site the receptionest tries to 'Transfer to Voicemail' to the Network mailbox on that system. It says 'Wrong Mailbox Type'. Is the Digital Network not designed to work with the transfer to voicemail function? 
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Joined: Mar 2001
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Can you transfer to that mailbox with nothing else associated with it?
If not, then something else is wrong and you can't go forward to try anything else until that happens.
Its the old building block theory, make the most basic piece work, then add in and test just the smallest piece at a time.
I've had Tie systems with problems that were "impossible" but real and a Toshiba PCOU card that brought the entire system down even though that was "impossible." The engineers have not seen everything that is "impossible."
Just start with the smallest piece, keep adding in and testing. Sometimes you spot a big goof you can't believe you did. And, maybe it can't work but adding piece by piece is one way to know.
THE Bracha, old blond specialist in Rube Goldberg solutions.
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Joined: Oct 2005
Posts: 4,685 Likes: 4
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If you want use centralized voice mail, I think you need to hire someone in your area to help you impliment this. Step by step of this feature is beyond this open forum.
Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
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Joined: Jul 2006
Posts: 21
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Thanks guys Centralized voicemail works just the MWI doesn't. My vendor is going to open a ticket with Nortel.
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Joined: Jul 2006
Posts: 21
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Joined: Jul 2006
Posts: 21 |
Originally posted by Old blond hippity hopping Bunnie:
Can you transfer to that mailbox with nothing else associated with it?
If not, then something else is wrong and you can't go forward to try anything else until that happens.
Its the old building block theory, make the most basic piece work, then add in and test just the smallest piece at a time.
I've had Tie systems with problems that were "impossible" but real and a Toshiba PCOU card that brought the entire system down even though that was "impossible." The engineers have not seen everything that is "impossible."
Just start with the smallest piece, keep adding in and testing. Sometimes you spot a big goof you can't believe you did. And, maybe it can't work but adding piece by piece is one way to know. "[QB] Can you transfer to that mailbox with nothing else associated with it?" Thats what I tried a straight F986 and thats the message I get 'Wrong MBX Type' setting up VPIM is pretty straight forward I don't see how you can screw it up :confused:
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Joined: Mar 2001
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If you can't even get into the mailbox, then opening a ticket with Nortel may be your only solution. Happy troubleshooting.
THE Bracha, old blond specialist in Rube Goldberg solutions.
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