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Joined: Mar 2006
Posts: 48
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Member
Joined: Mar 2006
Posts: 48 |
I am expanding a 1 port, 24 mailbox StarTalk Flash to a 2 port, 48 mailbox configuration. I added the expansion module and powered the system back up. Not able to add any mb's beyond the existing 24. Someone in another post suggested the vm DN's needed to be in sequence, which I'll try today. Would I need to reinstall vm at F985 and program from scratch? Are there any steps I'm missing?
Thanks
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Joined: Feb 2006
Posts: 598
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Joined: Feb 2006
Posts: 598 |
It must see the 2nd port of the phone system on the flash. Go into Port maintenance and see what you see for the 2nd port connected to the mail.
Two girls later and I'm back.....lol...been gone a while but see same faces still here. Lol
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Joined: Jun 2006
Posts: 8,735 Likes: 12
Moderator-Nortel, Computers, General
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Moderator-Nortel, Computers, General
Joined: Jun 2006
Posts: 8,735 Likes: 12 |
As "Nickels" stated. Once it is seen, you will not have to reprogram from scratch, just add you new desired mailboxes.
If you still can't, you might have a defective line cord or dead jack leading to the cord...etc
Test the cord with you test set to hear the system tone. If ok to there, and you still can't add mailboxes, you might have a defective upgrade card.
Dave
Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
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Joined: Oct 2005
Posts: 4,685 Likes: 4
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Joined: Oct 2005
Posts: 4,685 Likes: 4 |
Whether or not the 2nd port is used or not will not affect the expansion module ability to increase the mailbox capacity.
Some flash software version a flakey, especially pre 1.9. I've seen flash upgrades require a system reinstall to work correctly.
Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
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