Norstar 6.1 Line Redirection

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Norstar 6.1 Line Redirection #131219 12/21/06 03:11 AM
Joined: Aug 2003 Posts: 5,155 Likes: 5 Gainesville, FL, USA nfcphoneman Moderator-Vertical, Vodavi
nfcphoneman Moderator-Vertical, Vodavi Joined: Aug 2003 Posts: 5,155 Likes: 5 Gainesville, FL, USA	I have a customer with a Norstar 6.1 that wants to redirect a DID to a cell phone. All calls come in/out on a PRI (A). As a test, I'm trying to set this up on x241 using target line 165. I can answer line 165 on x241 with no problems. When I redirect the line (F84) I press Intercom 8 (which is the destination code for PRI-A) followed by the number I want to forward to. When I call the DID, after redirecting it, I get a fast busy. I have tried local and long distance with the same results. Also tried setting up Route 209 to test. When I dial 209 from x241 the call connects with no problems. When I redirect to 209 I get a fast busy. If I Call Forward x241 to 209 (F4) and call in via the AA, I get disconnected. Yes, I turned on Allow Redirection under Terminals & Sets. I've setup Line Redirection with analog lines and T-1's a bunch of times, but I'm not sure if I've ever have via a PRI. Thanks, Larry Gainesville Telephone Systems Jacksonville Telephone Systems

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Re: Norstar 6.1 Line Redirection #131220 12/21/06 05:37 AM
Joined: Oct 2005 Posts: 4,685 Likes: 4 Ottawa, ON. Canada telemarv Member
telemarv Member Joined: Oct 2005 Posts: 4,685 Likes: 4 Ottawa, ON. Canada	The reorder tone is from the CO not the Norstar. Line redirection is actually a trunk to trunk transfer. It usually disabled on PRI and its being blocked at the CO. Contact the provider. Marv CCNA, CTUB TeleMarv Services (Retired) Providing telecommunication solutions in Ottawa Canada since 1990

Re: Norstar 6.1 Line Redirection #131221 12/21/06 06:13 AM
Joined: Aug 2003 Posts: 5,155 Likes: 5 Gainesville, FL, USA nfcphoneman Moderator-Vertical, Vodavi
nfcphoneman Moderator-Vertical, Vodavi Joined: Aug 2003 Posts: 5,155 Likes: 5 Gainesville, FL, USA	So with a PRI you're actually doing a transfer and not a conference with 2 channels? Gainesville Telephone Systems Jacksonville Telephone Systems

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