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I have a CICS running 7.0, using the built in ATA for the fax. I programmed hotline to dial "external" with "9F78". With my buttset in-line I can hear the fax get an outline but the CO isn't getting the proper digits (missing some) because I get a recording telling me to dial the proper area code.
When I remove hotline and dial 9 and the outgoing fax number manually, it works fine.
What am I missing?
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Joined: Feb 2006
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Do you have a 9 in there? I have just set it up with Feature 78 and it has worked in the past.
Two girls later and I'm back.....lol...been gone a while but see same faces still here. Lol
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I've found that I need 2 or 3 pauses to make it work.
Dave
Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
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Well I did try the 9 followed by two pauses, but not three.
I assumed that wasn't the problem because it appeared the first digit of the area code wasn't going out (thus causing the recording I was hearing) so I figured I had too much of a pause.
I didn't have my digit grabber with me to watch what was being dialed but I may have to go back with it.
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Joined: Oct 2005
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Using hotline all you need is the pause. In the hotline programming you're already tell the system to use a line, pool or route. The 9 you have programed in the hot line string is actully being sent out over the co. So unles you need the 9 for a centrex access code leave it out of the hotline dial string. F78 is all that should be used.
Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
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Aaahhhh, :scratch:
Thanks Marv, yes I did put the 9 in and never tried it without.
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Joined: Oct 2005
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BTW the reason we put a pause is because you HAVE to have something in the dialing string and a pause is the only "digit" that does nothing.
Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
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I've got a lazy-a$$ step-son that does nothing, but that's a whole other story...
Dave
Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
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Originally posted by MooreTel:
I've got a lazy-a$$ step-son that does nothing, but that's a whole other story...
Dave Me too!!! :sleep:
Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
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RIP Moderator-Mitel, Panasonic
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RIP Moderator-Mitel, Panasonic
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 John C.
When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.
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