Call forward|Sundance Business VOIP Telephone Help

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Call forward #133063 04/18/07 03:27 AM
Joined: Apr 2007 Posts: 10 Florida CBB OP Member
OP CBB Member Joined: Apr 2007 Posts: 10 Florida	I have a system I am trying to set up a non business hours solution to transfer to a cell. I have the route and dest set for manual call forward. I am trying to avoid the situation of the user forgetting to set the call forward feature. Question: Is there a way to schedule this automatically and if not is there an alternate solution? Thanks

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Re: Call forward #133064 04/18/07 05:47 AM
Joined: Dec 2003 Posts: 2,086 Columbus, Ohio, USA NTlayoff Former Moderator-Nortel
NTlayoff Former Moderator-Nortel Joined: Dec 2003 Posts: 2,086 Columbus, Ohio, USA	Welcome to the forum, CBB What system do you have? What Voice Mail system? Do you know the versions for both? Automatic forward by time is not part of the Norstar. But you can set it up through the voice mail. Either in the persons mail box or through the Auto Attendant/CCR tree. For the mailbox, you would need to include "to be forwarded to my cell press x". For a better Time Control you can use the AA/CCR funtion of the voice mail. Depends on the VM unit. Let us know what you have. It would be best to bring in a technician to assist you in programming it for you. Check this web site for a tech near you. If CON is the opposite of PRO Then what is the opposite of Progress?

Re: Call forward #133065 04/18/07 07:57 AM
Joined: Apr 2007 Posts: 10 Florida CBB OP Member
OP CBB Member Joined: Apr 2007 Posts: 10 Florida	It is a 4.0 MICS with a NAM. The choice of "press x to reach my cell" sounds like a good back up plan. I have not heard of that as an option before. How does it work?

Re: Call forward #133066 04/18/07 08:14 AM
Joined: Dec 2003 Posts: 2,086 Columbus, Ohio, USA NTlayoff Former Moderator-Nortel
NTlayoff Former Moderator-Nortel Joined: Dec 2003 Posts: 2,086 Columbus, Ohio, USA	PM Sent If CON is the opposite of PRO Then what is the opposite of Progress?

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